Contact Centre Communication Platform

Cyashushanyijwe na Akbank Design Studio and Service Design, gihabwa igihembo mu 2021 nk'igishushanyo kiri mu byiza kurusha ibindi mu cyiciro cya uburyo bwo gukoresha kuva muri Turukiya.

Igihembo: Igihembo cya A' Design Award cya Zahabu
Icyiciro: Uburyo bwo Gukoresha
Umwaka w'igihembo: 2021
Umushushanyi: Akbank Design Studio and Service Design
Igihugu: Turukiya

Contact Centre Communication Platform cyatsindiye igihembo mu cyiciro cya uburyo bwo gukoresha, kigaragazwa nk'urugero rw'igishushanyo mbonera cya communication platform cyiza bihebuje kuva muri Turukiya. Kanda ku ihuza rya “Menya byinshi” riri hasi kugira ngo umenye byinshi kuri Contact Centre Communication Platform, ibindi bihangano bya Akbank Design Studio and Service Design, n'ibindi bya communication platform na uburyo bwo gukoresha byatsindiye ibihembo kuva muri Turukiya.

Contact Centre Communication Platform cyashushanyijwe na Akbank Design Studio and Service Design cyerekanwe nk'icyatsindiye igihembo cyubahwa cyane cya A' Design Award. Contact Centre Communication Platform cyahawe Igihembo cya A' Design Award cya Zahabu mu cyiciro cya Uburyo bwo Gukoresha.

Ishimwe rya Igihembo cya A' Design Award cya Zahabu

Contact Centre ni uwegukanye Igihembo cya A' Design Award cya Zahabu, ishimwe ry'agaciro gakomeye ritangwa ku bishushanyo biri ku rwego rwa mbere, bitangaje kandi by'indashyikirwa. Abegukanye Zahabu ni ibihangano birimo udushya twinshi, bifite icyerekezo kandi bimurika, bigaragaza impano, ubwenge n'ubuhanga bw'ababihanze. Contact Centre biteganyijwe ko izaba igihangano gishimwa cyane, gishyiraho imigendekere mishya kandi gitanga agaciro katigeze kaboneka. Iki gishushanyo cyegukanye Zahabu ni umushinga utangaje kandi wubahwa ugura imbibi z'ubuhanzi, ubumenyi, ubushushanyo n'ikoranabuhanga. Contact Centre itera ibyifuzo bikomeye, ikangura ishyaka, ishishikariza guhanga kandi igatwara imitima yacu.

Menya byinshi kuri Contact Centre Communication Platform Ibindi kuri Akbank Design Studio and Service Design Ibindi bihangano byo mu cyiciro cya uburyo bwo gukoresha kuva muri Turukiya

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Ubuhanga buhebuje mu gushushanya bw'umunsi

Umuhanga mu gushushanya w'umunsi

Abahanga mu gushushanya beza kurusha abandi n'abahanga mu bwubatsi b'ibyamamare ku isi

Buri munsi A' Design Award yerekana umuhanga mu gushushanya ufite impano, uhanga ibishushanyo mbonera, ibicuruzwa, imishinga n'ubwubatsi by'umwimerere kandi birimo udushya, akaba Umuhanga mu gushushanya w'umunsi. Uyu munsi, turabagezaho umwe mu bahanga mu gushushanya bakomeye kurusha abandi ku isi, ibishushanyo bye bigira uruhare mu buryo tubona kandi tubamo isi.

Ikiganiro ku gushushanya cy'umunsi

Ibiganiro n'abahanga bahanga ibishushanyo mbonera byiza

Soma ibiganiro bishya ku gushushanya, ubuhanzi no guhanga udushya bihuza abanyamakuru bandika ku gushushanya n'abahanga mu gushushanya, abahanga mu bwubatsi n'abayobozi b'ibirango b'ibyamamare ku isi. Menya uko abahanga mu gushushanya n'ibirango byatsindiye A' Design Award batanga ibishushanyo mbonera by'ubuhanga buhebuje.

Itsinda ryo gushushanya ry'umunsi

Amatsinda yo gushushanya akomeye kurusha ayandi ku isi

Buri munsi A' Design Award yerekana itsinda ryihariye ryo gushushanya ryatsindiye igihembo, rihanga udushya kandi rifite ubuhanzi, rikaba Itsinda ryo gushushanya ry'umunsi. Menya imishinga y'umwimerere n'iy'ubuhanzi mu bwubatsi, ibishushanyo mbonera byiza, imideri, ibishushanyo ndangamakuru n'ingamba zo gushushanya y'amatsinda yo gushushanya yo hirya no hino ku isi.

Igishushanyo mbonera cy'umunsi

Ibishushanyo mbonera, ibicuruzwa n'imishinga byatsindiye ibihembo

Buri munsi A' Design Award & Competition yerekana umushinga wihariye w'igishushanyo mbonera ugaragaza ubuhanga buhebuje mu gushushanya, ukaba Igishushanyo mbonera cy'umunsi. Uyu munsi, twishimiye kwerekana igishushanyo mbonera cyatsindiye igihembo kandi kizana impinduka nziza binyuze mu buhanga bwacyo buhebuje.

Igihangange mu gushushanya cy'umunsi

Abahanga mu gushushanya b'ibigihangange n'ibihangano byabo byatsindiye ibihembo

Igihangange mu gushushanya cy'umunsi gitoranywa na A' Design Award & Competition, kigashyira ahagaragara abahanga mu gushushanya b'ibigihangange batuma isi yacu irushaho kuba nziza binyuze mu bicuruzwa n'imishinga byabo bihebuje. Reba ibyegeranyo by'ibihangano by'abahanga mu gushushanya bo ku rwego rw'isi, abahanga mu bwubatsi b'ibyamamare n'abahanga udushya.

Umuhanga mu gushushanya wibandwaho uyu munsi

Abahanga mu gushushanya b'imbere, abahanga mu bwubatsi b'ibyamamare n'abahanga udushya bakomeye

Buri munsi A' Design Award & Competition yibanda ku muhanga mu gushushanya udasanzwe, umuhanga mu bwubatsi w'icyamamare, umuyobozi mu buhanzi cyangwa umuhanga udushya, ibikorwa bye byatoranyijwe hashingiwe ku bwiza bwabyo nk'urugero ruhebuje rw'igishushanyo mbonera cyiza, akaba Umuhanga mu gushushanya wibandwaho uwo munsi. Reba ibyegeranyo by'ibishushanyo mbonera byatsindiye ibihembo.

Igitekerezo cyo gushushanya cy'umunsi

Imyumvire y'udushya n'ibitekerezo by'ubuhanzi

Buri munsi A' Design Award & Competition yerekana igitekerezo cyo gushushanya kirimo udushya twinshi cyangwa igitekerezo cy'ubuhanzi kigaragaza imitekerereze y'umwimerere n'ibisubizo bifatika, kikaba Igitekerezo cyo gushushanya cy'umunsi. Menya ibitekerezo byatsindiye ibihembo, uburyo bushya bwo gukora n'icyerekezo gitera abandi ibitekerezo hirya no hino ku isi.

Ikirango cy'ibishushanyo mbonera cy'umunsi

Ibirango byo ku rwego rw'isi bishingiye ku gushushanya

Buri munsi A' Design Award & Competition yerekana ikirango cyihariye gishingiye ku gushushanya, ikagaragaza umwihariko, icyerekezo cy'ubuhanzi, ibicuruzwa n'imishinga y'ibigo n'inzego bihanga udushya, kikaba Ikirango cy'ibishushanyo mbonera cy'umunsi. Menya ibirango byatsindiye ibihembo.

Icyerekezo cyo gushushanya cy'umunsi

Imisusire mishya n'ibyerekezo bishya by'ubuhanzi

Buri munsi A' Design Award & Competition isesengura icyerekezo cy'umwimerere mu gushushanya, ikerekana imisusire igenda ivuka, impinduka mu myumvire y'ubwiza n'ibyerekezo bishya by'ubuhanzi mu bwubatsi, imideri, ibishushanyo ndangamakuru, ibicuruzwa n'ibindi, bikaba Icyerekezo cyo gushushanya cy'umunsi. Menya ibyerekezo byo gushushanya uyu munsi.

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Shaka ibikubiye byiteguye gusohoka mu itangazamakuru, amafoto afite ubuziranenge bwo hejuru n’ibikoresho by’itangazamakuru ku bishushanyo mbonera byahembewe. Isoko rimwe ku banyamakuru bashaka inkuru z’igishushanyo mbonera zemejwe.

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